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Happy Halloween from Alcatraz Media!

Wednesday, October 31st, 2012

Everyone at the Alcatraz Media & Reserve123 Atlanta Headquarters would like to wish you a ghoulishly great and frightfully fun Halloween! We had a pretty sweet lil’ office party and enjoyed candy, cupcakes, and laughs at costume choices throughout the day, and decided why not share a few fun highlights with our awesome travel pals? Here are a few of our favorite costumes!

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Dra and Nicara

Nicara and Dra looking fabulous

First up we have Nicara, one of our lovely Reservations Agents, as Little Red Riding Hood. Don’t let her sweet smile deceive you though – she totally destroyed that Big Bad Wolf, all by herself.

Next to her is Dra, one of our awesome Group & Charter Sales Support agents, as a crossplay of Alex DeLarge from the film “A Clockwork Orange,” a 1971 film that was written, directed and produced by Stanley Kubrick, adapted from Anthony Burgess’s 1962 novella A Clockwork Orange about a dystopian, future Britain.


Reserve123 Customer Review September Winner!

Thursday, October 11th, 2012
Grand Legends Tour by Bus from Rapid City

Feel like you’re in the Wild West on our day-long Grand Legends adventure through the Black Hills of South Dakota, including Mt. Rushmore, Crazy Horse Memorial, and more.

It always makes our day to give our travel friends the very best.

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Wanda from Ridgeland recently shared her experience with us after she took our Grand Legends Tour by Bus from Rapid City. Check it out:

“REALLY enjoyed our tour with John with him on Sept. 19th. He was knowledgeable and really informed about the history of the area and answered all our questions cheerfully. Even when we bugged him. Since I’m diabetic I had to plan my snacks carefully. But had a great time and learned a lot. Thanks for the tour and for John!!!!!” – Wanda W.

She gave us the feeling of a warm baked apple pie in our hearts. Thank you for this monumental tour review. For taking the time out of her busy schedule to write us a thoughtful note, we rewarded Wanda with an awesome $25 Reserve123 Gift Card!

You could win too, travel friends. Choose from more than 12,000 tours, attractions and activities in thousands of destinations throughout 160 countries on and then submit a review to us.

Wanda is our Reserve123 Customer Review Contest Winner for September, and we’re now accepting Customer Review submissions to select an October Winner – it could be you!

It’s as easy as 123. ;)

Explore the magnificent Black Hills and Mount Rushmore National Memorial

Explore the magnificent Black Hills and Mount Rushmore National Memorial on our Grand Legends Tour from Rapid City! Activities Cards at Sam's Club

Monday, September 17th, 2012
Reserve123 Sam's Club Activities Cards is proud to sell our Activities Cards in participating Sam’s Club locations around the United States! – the worldwide leading resource for booking more than 12,000 tours, attractions and activities in thousands of destinations throughout 160 countries – and Sam’s Club, the nation’s eighth largest retailer and a leading membership warehouse club – have joined forces to promote popular tours, activities, and attractions offered by at participating Sam’s Club retail locations nationwide. Discover tons of fun things to do at a Sam’s Club near you!

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“Our goal is to provide Sam’s Club members with unique activity offerings and excellent customer service in all 650 locations across the country,” said Ryan Windsor, President of  In addition to the discounted tours and activities specified on the Activity Cards, Sam’s Club members will also gain access to the entire database of products, as well as travel information, hotel directories with online booking, airline tickets, rental car reservations, and private group and charter services.

Some of the activities and attractions being offered at Sam’s Club include a Sea Screamer Dolphin and Thrill Ride experience from Clearwater, Pirates Dinner Adventure and Treasure Tavern dinner show tickets in Orlando, Sawgrass Recreation Park tickets, complete with an Everglades airboat ride, South Beach Miami Segway rentals, a selection of cruises from Jacksonville, and A Ghostly Experience Walking Tour from St. Augustine, just to name a few.

Reserve123 Sam's Club Activity Card

2 Adult Tickets to Pirates Dinner Adventure or Treasure Tavern and 1 VIP Dine4Less Card: Dining Discounts For 4 Adults for 30 days

Reserve123 Sam's Club Activity Card

2 Adult Tickets to the Adult Sunset Cruise or Morning Eco Cruise from Jacksonville and 2 Adult Tickets to A Ghostly Experience Walking Tour in St. Augustine

Sam’s Club has already started offering the Activities Cards at their retail locations in Sanford, Riverview, Jacksonville, Tampa, Lakeland, Coral Springs, Vero Beach, and Fern Park, Florida.  Additional locations within Florida will be online in the following months, along with clubs in Georgia, California, Illinois, and Texas.

Customers who wish to purchase our Activities Cards will find them at participating Sam’s Club retail locations in the gift card section.  Look for the display pallets, complete with informational pull cards describing each activity offer.  Customers who purchase these cards are able to gift them or personally redeem them online at the website.  The process is simple.  Customers are provided with their E-Tickets after selecting a date and time for their activity and providing a few basic details, such as the names of the passengers.

For more information about Activities Cards, visit

Reserve123 Activities Cards in Sam's Club

Have you seen us in the stores? Be sure to look for display racks in participating Sam’s Club locations!

Disa and Lauren Take San Francisco – Part 1

Friday, August 17th, 2012

Lauren & Disa have escaped from Alcatraz and are wanted across San Francisco!

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It’s true. Lauren & Disa have taken over San Francisco. Be afraid! We are so excited to be here. As you know, is headquartered in Atlanta where we both live. Reserve123 sells over 11,000 tours, attractions, and activities in over 550 destinations and 85 countries. Disa and I had the fortunate opportunity to visit beautiful San Francisco, one of our favorite city markets. We are visiting for a whole week and have taken several amazing tours so far! Our mission is to get as many pictures and videos as possible to share with our travel friends on all of our social media networks. Here are the chronicles of our adventures in the charming City By the Bay – Part 1!


Wax Museum Recreation of the Triple Self Portrait by Norman Rockwell

  • After the Hop On Hop Off Tour, we took the exciting and informative San Francisco Bay Cruise. We boarded the ferry boat and set out toward the Golden Gate Bridge from Fisherman’s Wharf. Along the way we passed Fort Mason, the Marina District, St. Francis Yacht Club, and the Presidio. We enjoyed excellent views of the Golden Gate Bridge (as much as we could see through the fog rolling in) and cruised very close to the Marin Headlands and past Angel Island and around Alcatraz.

On board the San Francisco Bay Cruise with the narrative audio headsets

Great views cruising around Alcatraz Island on the Bay Cruise

  • After the Bay Cruise, we had dinner at House of Nanking. Very popular chinese restaurant. They can only seat about 25 people inside, and there was about a 30 minute wait outside (and it was cold outside by that point), but SO worth the wait!! This was the appetizer we ordered, the Sizzling Rice Soup with chicken. Fantastic! I think we liked that even more than our entrees. And I ordered a lemonade, and Disa ordered the “Hot Blossoming Flower Tea” – she said it was really good and mildly sweet like honey, and the flower bud actually started to bloomed in the tea for about 5 minutes! Pretty cool to see. By the way, we had this amazing view at night.

Charming night view of the city and Bay Bridge in San Francisco


  • We were picked up for our Bus Tour of the Wine Country from San Francisco, and set off to explore California’s world-famous premium wine making region. On this excellent tour, you’ll not only get to taste the wines of Napa and Sonoma, but also get a taste of several different winery styles, from boutique to large-scale wineries. You’ll learn how wine is made and enjoy the lovely vistas of rolling hills dotted with vineyards. Which wineries you visit will vary, but we enjoyed visits to the Madonna Estate, Sutter Home, and the Sebastiani Vineyards & Winery. We also stopped at the beautiful Sonoma Square, where we had a delicious lunch at The Plaza Bistro and also enjoyed a variety of cheese samples and sumptuous gelato at The Cheese Factory!

On the Wine Country Tour in the vineyard of Madonna Estate in Napa

  • After the Wine Country Tour, we took a break to recharge our phones and camera batteries, then went to dinner at the famous In-N-Out Burger at Fisherman’s Wharf. So fantastic… God Bless America for our cheeseburgers in Paradise. Then we decided to go for a walk along Fisherman’s Wharf, and happened upon a great saxaphone player doing a street performance. Even though it was getting a little too cold for two Georgia Peaches, it was so serene getting to listen to him play with the sound of the waves in the bay nearby, amidst the night life bustle and neon lights.


  • Redwood Rings from 909 A.D.

    We were picked up for our Muir Woods & Sausalito Tour by Bus from San Francisco, then after check-in we headed to the enchanting redwood forest. Muir Woods is located about 17 miles northwest of San Francisco, across the Golden Gate Bridge. Marvel at the tremendous size of the giant redwoods at John Muir Woods. The average age of the redwoods at Muir Woods is between 600 to 800 years, with the oldest being over 1,200 years old. On the Wine Country Tour the previous day, we learned that we can thank the cool fog throughout the San Francisco area and beyond for the perfect environment to create Chardonnay, Pinot Noir, and Redwoods. Muir Woods has a magical feel to it, and you could easily spend all day there exploring. It reminded me of Fern Gully, and I’m pretty sure that Smurfs might live there too… There is also a great rustic gift shop filled with all kinds of artisan crafted redwood carvings and unique souvenirs. Then we continued our journey on to drive through Sausalito, home to some of the country’s wealthiest citizens. Sausalito is located just north of the Golden Gate Bridge, on the south-eastern tip of Marin County. If you specifically request a stop in Sausalito, you may be dropped off there and can return to San Francisco by ferry (at your own expense). We then continued back across the Golden Gate Bridge with a nice stop for photo opportunities at The Marin Headlands, a hilly peninsula at the southernmost end of Marin County overlooking the famous bridge.

Enchanting redwoods and ferns abound at Muir Woods National Monument

Muir Woods is definitely a Must-Do for every visitor to California

  • After the Muir Woods & Sausalito Tour, we had lunch at the Boudin Bistro (an amazing sourdough bread bakery with a factory museum and excellent restaurant & bistro) then headed back to our abode again to recharge our phones and camera batteries, then took advantage of the second portion of our San Francisco 48 Hours Open Top Double Decker Hop-On & Hop-Off Bus Tour to explore more of the city, with special stops at the Golden Gate Bridge Visitor’s Center, Ghirardelli Square, and a mighty hike up the super-steep Russian Hill to Lombard Street – home of The Crookedest Street in the World! Amazing views and sightseeing. My favorite was Ghirardelli Square, getting to watch the world famous chocolate being made, seeing the many specialty shops, and tasting new chocolate samples! We got to taste their new Gourmet Milk Sea Salt Escape. Yum!

The famous Ghirardelli Square is filled with decadent treats in San Francisco

Enjoy watching as chocolate is made right in front of you at Ghirardelli Square

  • After the Hop On Hop Off Tour, we went to dinner with our new friends Kimberly and Tina, who manage operations for the Hop On Hop Off bus company, and we ate at a Mexican restaurant downtown called Tres. Great taqueria food – especially the fish tacos!

Disa striking a pose with a fantastic view of the Golden Gate Bridge

That concludes Part 1 of our adventures thus far in the Fog City. In the meantime, visit us at or at to plan your travels in San Francisco and beyond. Book your tour tickets online and save or call us toll free at 800-410-8233 for assistance with reservations. We also offer an excellent selection of hotels in our San Francisco Hotel Directory, featuring a fantastic selection of hotels, exceptionally low rates, and the convenience of being able to book your hotels and tours in one place.

Click Here for the amazing second half of our adventure – Disa and Lauren Take San Francisco – Part 2!

The California flag flies over beautiful Sonoma Square in the Wine Country

Alcatraz Media Trivia Game at the Atlanta Headquarters

Wednesday, August 1st, 2012

Atlanta Office Headquarters

We all had a great time in the office last week with our Trivia Game! This was a game to see how well we know each other.

The object of the game was for everyone (or a decent amount of people) to write something interesting about themselves that not many others would know. Whoever could match them most facts to people correctly would win!

This was a tough challenge. We have a lot of cool, ambitious, unique, & talented employees here at Alcatraz Media & Reserve123. Everyone was speculating and second-guessing all week… Now, all the answers can finally be revealed!! :D


Here are all of the facts followed by the correct answers for our trivia game:

1. I was the first person in US history to reverse an adoption.  Answer: Lia

2. I tried out for the 1992 Olympics (Event 400 yard Dash). Answer: NiCole

3. When I was born I had a long vertical scar on my neck. My mother had surgery on her neck when she was a child and carried that scar on her neck all of her life, until I was born. Her scar disappeared when I was born! Answer: Barbara

4. I like to collect currency from different parts of the world. Answer: Raimari

5. I have the physical challenge of Cerebral Palsy. Answer: Rachelle

6. My family breeds Boykin Spaniels. Answer: Ben

7. I turned 15 while on a mission trip to Honduras & Nicaragua. Answer: Michelle

8. I had a poem published in a book when I was 13. Answer: Sheria

9. I can interact with people from all walks of life without judging. Answer: Sonya C.

10. I won the “Delta’s World Adventure Challenge with Carmen Sandiego,” which was a geography / essay writing contest in 1995 based on the kid’s game show on PBS. In my story, V.I.L.E. crook Wonder Rat stole the AJC news building in Atlanta and hauled it off to Australia! Answer: Lauren

11. My dream job title is “Commissioner of Major League Baseball.” Answer: Fauve

12. I was the first female newspaper carrier in my home town. Answer: Theresa

13. I once dated movie & TV star Delta Burke (before she or I became very famous). Answer: Tony

14. I learned to drive a stick shift when I was about 12 years old. Answer: Disa

15. I have written over 300 poems and am currently looking to publish a poetry book by this time next year. Answer: Charisse

16. I was a 4-time representative for the Piano State Convention. Answer: Modesty

17. All of my doctors are shocked that I’ve never had a cavity. Answer: Dra

18. When I was little I wanted to be a Killer Whale Trainer at Sea World. Answer: Jason

19. I am a scraper, which means I like to make scrapbooks. Answer: Darlene

20. I take Brazilian jiu jitsu during my free time. Answer: Siran


We were TIED for a top winner, so we used a names list randomizer to choose.

• Rachelle (11 correct answers!)
• Sonya W. (11 correct answers!)

And… The winner was………… Sonya W.!!!

Sonya chose a great gift card to Target.


And Honorable Mention went out to:

• Rachelle (11 correct answers)
• Michelle (9 correct answers)
• Sonya C. (8 correct answers)
• Theresa (7 correct answers)
• NiCole (7 correct answers)
• Tamesha (6 correct answers)
• Sheria (6 correct answers)
• Modesty (6 correct answers)

Great job everyone! We may have to do this game again soon… ;)

Crazy Hat Week at the Atlanta HEADquarters!

Monday, July 23rd, 2012

Here at the & Alcatraz Media headquarters in Atlanta, we do more than just provide outstanding customer service and reservations for more than 11,000 tours, attractions, and activities in over 550 destinations and 85 countries. We work hard, and we play hard, too. Recently we have started having fun office contests every week, and last week was our Crazy Hat Week!

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We had three finalists in our contest – Jason, Cheryl and Raimari:

Jason, Lord of Asgard and God of Thunder!

Cheryl with a fabulously festive hat

Raimari with an amazingly creative updo

It was really tough to pick a winner. Everyone did a such a great job! But we finally decided that our winner is… JASON! Jason got to pick out his favorite $50 gift card from a variety to choose from for winning.


Although John & Carolyn could not participate in the contest (because they work remotely from Florida), they did send in an awesome picture of themselves in silly hats, so they are well-deserving of our Honorable Mention:

John & Carolyn (and that cute rabbit with them) rock!

Thanks to those who participated! Stay tuned for more office fun soon… ;)

Walk This Way – Walking Tours Around the World

Tuesday, January 3rd, 2012

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Let’s face it – you’ve got it, and it’s time to flaunt it. One of the best ways to discover the hidden secrets of any locale while traveling is to get off the beaten path and explore for yourself! Whether you choose to blaze your own trail or let the local’s in the know show you the secret hot spots, Walking Tours are not only as good as it gets for up-close encounters, but also very affordable and excellent for your health. Score. So polish your stylish catwalk and get ready to turn heads while traveling! Check out Reserve123′s top picks of some of the most unique walking tours around the globe.

Stroll through the Rainforests of Hawaii

Stroll through the Rainforests of Hawaii

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Oahu Mountain Rainforest Walking Tour from Honolulu – Journey to the scenic mountains high above the shimmering waters of Pearl Harbor to a place that time has passed by. In this beautiful setting we walk into a forest that includes Hawaiian honeycreepers, scarlet-flowered Ohia and majestic Koa trees. This tour involves 4 miles of walking over a 3.5 hour time span; appropriate for moderate fitness level. Includes free Honolulu hotel pickup and return. These tours are limited to just 14 participants to provide a personal touring experience, so order early to ensure your space!

See the natural & creative beauty of Queenstown

See the natural & handmade beauty of Queenstown

Art & Nature Walking Tour in Queenstown New Zealand – Soak up nature and art on this walking tour through Queenstown. Meet local art communities and gain inspiration from their work. Learn about some of New Zealand’s unique plants on a leisurely stroll through the Botanical Gardens. Meander past buildings and sites steeped in local history and wrap up a pleasurable morning spent walking with a delicious lunch on the waterfront. Life doesn’t get more relaxing than this.

Go to the Movies in London

Watch? LIVE the Movies in London!

London Film Walking Tour – Come along on a two hour guided walking tour through famous London film locations, TV studios, ancient streets, pubs, churches and other places of historical interest taking in the River Thames, The Strand, Fleet St and into the City of London. You’ll be able to stand at the same London film locations that were used in films such as Bridget Jones’s Diary, The Da Vinci Code, Sherlock Holmes, Harry Potter, Mona Lisa, Four Weddings and a Funeral and more!

Discover the dark, buried history of Rome

Discover the dark, buried history of Rome

Skip the Line: Crypts & Catacombs Tour in Rome – Are you brave enough to see the Rome Catacombs? Become Indiana Jones as you discover imperial and early Christian Rome by peeling back layers and millenniums of history. Descend into the Eternal city’s underground burial chambers, its long winding catacombs and its crypts. Go below and beyond to a time when Christianity was considered a simple cult whose members were executed as pagans and buried as martyrs. The one and only tour that takes you to crypts and catacombs from different historical eras, in diverse locations and with varying styles!

You're in for a treat in Boston

Get a Taste of Boston at Beacon Hill

Boston Chocolate Walking Tour of Beacon Hill – If you’ve never taken a decadent chocolate walking tour, you’re in for a treat (lots of them actually). A friendly, outgoing expert guide will whisk you off into a world of exotic imports, closely guarded recipes and intimate tastings. The destinations are always carefully selected from the very finest each city has to offer – artisan chocolatiers, celebrated restaurants and more.

Book your Walking Tours now easily with – don’t let loads of fun and great savings pass you by! And don’t forget your camera. ;)

Welcome to Miami – The Magic City

Monday, November 21st, 2011

 “Out of this World” Miami Skyline by Claudia Domenig

“Out of this World” Miami Skyline by Claudia Domenig

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Party in the city where the heat is on, all night on the beach till the break of dawn. Welcome to Miami – Bienvenido a Miami! True as Will Smith’s smooth serenade, Miami is the place to be while everyone else is worrying about breaking out their car windshield ice scrapers soon. All you need to work on is your tan and exploring The Magic City! Miami Tours is waiting to help you make your escape.

Thanksgiving Dinner Cruise

Thanksgiving Dinner Cruise

Celebrate this Thanksgiving with family and friends by making memories extra special. Imagine Thanksgiving dinner where you ALL can relax for a bountiful buffet-style Thanksgiving Day feast! Escape the stress and hassles of the season aboard the Venetian Lady luxury yacht for a special holiday cruise. Your delicious meal features all the traditional Thanksgiving fixings and an open beer & wine bar. But get your tickets quick – space is limited!

Shop at Bayside Marketplace

Are you new to Miami? Join our fun-filled Miami City Tour, which includes time to shop til you drop at the famous Bayside Marketplace, the popular Miami waterfront dining, entertainment and shopping complex, right on the water. With over 100 shops, boutiques and a variety of restaurants, there’s something for everyone! See movie star & millionaire mansions, The Art Deco District, Coconut Grove, Little Havana, Miami Beach, and learn why Miami is called “The Magic City.”

In addition to being the hometown of TV’s famous moonlighting serial killer Dexter, Miami also offers killer shopping deals and activities this month. Take part in a Turkey Trot to stay in shape this holiday season, or take the kids to the famous Miami Children’s Museum. Don’t miss out on Black Friday Shopping in Miami! Consider helping those less fortunate this holiday season with Feeding South Florida. I would also recommend topping off your turkey comas with a special trip to Santa’s Enchanted Forest – a winter wonderland right in Miami!

Miami Hotel Reservations

Miami Hotel Reservations

Let Reserve123 book your Hotel in Miami for you. We feature a fantastic selection of hotels, exceptionally low rates, and the convenience of being able to book your hotels and tours in one place. Experience the best tours in Miami and enjoy some of the most beautiful beaches in the country. Miami Tours features a wide variety of tours, activities, and attractions to make your visit special. We also offer fantastic Orlando day trips, great night life excursions, city tours, dinner shows, visits to the world famous South Beach. Book online and save, or call us for toll free assistance. See you in the Magic City! 8) Gets a Facelift

Tuesday, February 8th, 2011

Thrifty Rent-A-Car System, Inc.

Purchase tickets to quality tours, cruises and attractions in over 400 cities around the world... it’s easy as 123!

Purchase tickets to quality tours, cruises and attractions in over 400 cities around the world… it’s easy as 123!

We know what you are thinking. Wouldn’t it be nice to have a travel website that offers top quality tour & attraction tickets all over the world, with detailed descriptions, clear prices, quality photos, video & graphics, competitive travel insurance, custom group tours and charters, popular vacation packages, easy tour rating & review capabilities directly on the site and via social networks, and excellent customer service, but also with said website being easy to navigate from any computer? We hear you, and your dreams have come true. Check out the new and improved! This site represents the latest enhancement to an expansive network of tour and travel websites that cover over 450 cities around the world.  With the new structure and features, you can view all of the tours that are offered globally, watch travel videos, register for a free account to receive promotional offers and discounts, rate and review your tour experiences, and participate in contests and online activities through our site as well as via social networks, just to name a few.

We understand that your trip can take a year to plan, but only a second to ruin. While you cannot do anything to prevent an unexpected storm from closing the airport, you can do something to help cover your travel investment by purchasing Travel Insurance. We’ve teamed up with Travel Guard, the leading provider of travel insurance. Travel insurance is now available for all purchases, making it simple and convenient for our valued customers to protect their travel investment at an affordable rate. We have also made it as easy as 123 to give the perfect gift of travel to friends, family, coworkers, employees, and anybody else you wish to impress. From dinner cruises and sightseeing boat tours to city excursions and attraction tickets, the Reserve 123 Gift Card can be used in hundreds of global vacation destinations.

Not only have we made it easy to book over 11,000 quality sightseeing tours and attractions worldwide in just three clicks, but also provides assistance with groups and event planning services.  The company employs a staff of travel experts who specialize in various markets and handle every detail from start to finish. With an extensive list of corporate and high-profile clients and glowing recommendations, our group sales & charter department provides the most professional, successful, and unique events possible, and will keep you informed every step of the way. We offer complete packages for every budget and convenient per-person pricing. Call us to meet your group transportation needs, design imaginative special events, fun-filled tours, and unique theme parties that will create great lasting impressions on all of your guests!

The Leader in Online Tours & Travel Since 1999

The Leader in Online Tours & Travel Since 1999 is owned and operated by Alcatraz Media, the leading provider of online tour reservations.  Since 1999, Alcatraz Media has assisted millions of customers with their travel plans, and maintains an A+ rating with the Better Business Bureau.  For more information, please visit, call toll free at 800-745-1925, or email us at:

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